August 2012 Archives

Stellar senior teams | Inside Higher Ed

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Although the piece purports to be about university administration, it holds true for most organizations, although perhaps more for schools than other kinds. It lays out clear descriptors for the kinds of communicative behaviors that effective teams engage in to get their work done: the 65/35 rule (spend only 65% of your time on doing the tasks; spend the rest on the process of how you do your tasks), prohibiting triangulation (i.e., when one person complains to another person about a third person, instead of going directly to the person with whom the issue exists), giving short , direct feedback to organizers, and so forth. Useful insights worth striving for.

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